CONTACT US
Have a question about your order, or about a ghost that hasn't
arrived yet? We're here.
Email: support@boohangers.com
Phone: +420 734 857 158
We reply to every email within 24 hours, Monday to Friday.
Please note we are based in Central Europe (CET), so if you write in
the evening US time, you'll usually have a reply waiting when you wake
up.
BEFORE YOU WRITE
Where is my order?
Check the tracking link in your shipping confirmation email. Tracking
can take 3–5 business days to activate after dispatch.
How long does delivery take?
8–16 business days to the US after a 1–3 day processing time. Full
details are in our Shipping Policy.
Something arrived damaged.
Email us within 7 days with your order number and a photo. We'll send
a replacement or refund you — no need to ship anything back.
Can I cancel or change my order?
Yes, if it hasn't shipped yet. Email us within 12 hours of ordering
and we'll do our best.